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OFFICE CLOSED

Our office is currently closed to the general public to take precautionary measures to help stop the spread of COVID-19. The staff is still able to assist by phone (800-376-3533) or by email below.  M-F, 8 a.m.- 4:30 p.m. 

contactus@dsoelectric.com 

Consider a Prepay Account

Consider a Prepay Account
By:  Judy Barten, CFO

2020 Preview

2020 Preview

By Timothy J. Power, CEO

2019 Recap

2019 Recap

By Timothy J. Power, CEO

As the sun sets on another year, I wanted to highlight a few noteworthy items.

New Metering System – In late 2017 we made the decision to replace our aging metering system and began installing the new system.  This past year, we finished installing all the communication infrastructure and over 3,000 meters.

The installation process has been very valuable as it has afforded us an opportunity to inspect every meter location on our system.  The process has revealed several items that we were able to address before they problematic and possibly cause outages.

Our plan is to finish installing the remaining 5,300 meters in 2020.  Prior to replacing meters in any area, we send out a notification call to let you know when we plan to be there to replace the meter.  If you have questions on meter replacement, please give us a call.

Fall Reminders

FALL REMINDERS

Let’s Talk Low Voltage

Let’s Talk Low Voltage
By Mike Olberding, Operations Manager

About four months ago, we received a call after-hours from a concerned member.  The member stated that he thought he was experiencing low voltage at his house.  He had already shut down his main breaker box, which was a wise decision on his part.  We dispatched a lineman and notified the DS&O answering service that there was a problem in the area.  If additional calls came in about low voltage, then the answering service was advised to tell members to shut things down.

“Are Radio Frequency Meters Safe?”

“Are Radio Frequency Meters Safe?”

While installing DS&O’s new meters throughout our service territory, our linemen have been asked by a handful of members about the safety of the new meters.

Don’t Become a Victim of a Scam!

Don’t Become a Victim of a Scam!

By Judy Barten, CFO

Every few months, DS&O receives a call from a member telling us that someone is posing as a DS&O employee demanding payment of the member’s electric bill.  These scammers work year-round, but they are most active in the winter and summer months, when people can’t go without heat or air conditioning.

Getting Ready for 2019

Getting Ready for 2019

By Timothy J. Power, CEO

2018 Review

2018 Review

By Timothy J. Power, CEO

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