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DSO Electric Cooperative Inc. | 201 Dakota Drive | Solomon, KS 67480 | PO Box 286 | 1-800-376-3533

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On the Line

On the line
Thursday | June 30, 2022

On the Line by Michael Olberding

Earlier this year, I wrote an article about drought and high wind. I hope that is all behind us now. With summer thunderstorms rolling in almost every night, we need to talk about some of the nuisance outages.

 

When the lights go out, there are a few things you should check before calling to report an outage. First, check the main circuit breaker in the breaker box in the house. If that is not the problem, then check and make sure the outbuildings (if you have any) are also out of power. If everything is out of power, then there is one more place to check, outside at the meter.

 

The location of your meter can vary; it may be on a meter pole, transformer pole, meter pedestal, or even on the side of the house. Make sure you are familiar with your meter location in the daylight hours because it is usually after hours because it may be dark when the power goes out and you need to find it. Even if you are renting or house sitting, this is a must. Check the main disconnect box under the meter can. This box has a lot of names, such as fuse box, load center, breaker box, and main disconnect box. If the disconnect is ok and the meter display is blank, then call DSO to report the outage.

 

Once you have checked everything on your side of the meter, finding the source of trouble will be that much easier for DSO; we wIll know a lot sooner if this is an individual or line outage. If the problem is a tripped breaker that will not reset, or anything else between the electric meter and the house, you’ll need to contact your electrician to make the necessary repairs.

 

DSO’s policy is that every new service has a disconnect below the meter; this way, everything downstream of the disconnect is protected. If your service does not have a main disconnect below the meter and you would like to have one, please contact the office and we will get someone out to see what it would take to get one on your service.

 

While there are several reasons to have a main disconnect below the meter, probably the main reasons would be so power could easily be shut off any time when there is an emergency.  

 

These are just a few things to keep in mind regarding outages and main disconnects.  We want you to be safe and want you to call us with any questions concerning your electric service.

News & Updates

Thursday | May 1, 2025

Save Money - Sign Up for the Interruptible Rate

Do you want a lower electric bill? If so, then the interruptible rate may be right for you!
more
Thursday | April 10, 2025

Highlights from 2024

Here is a recap of the noteworthy events at DSO in 2024.
more
Monday | March 3, 2025

Wildfire Mitigation

Lately there has been a lot of discussion and news coverage on wildfires, especially in the western United States.
more
Monday | February 3, 2025

ELECTRICITY IS STILL A GREAT VALUE!

Inflation, right???!!!  Miserable. Undeniable. Backbreaking Inflation.
more
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Office Hours: Monday - Friday 8:00 a.m. - 4:00 p.m.

DSO Electric Cooperative, Inc. All Rights Reserved.

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.

©2025 DSO Electric Cooperative. All Rights Reserved.

  • About Us
    • Cold Weather Rule
    • Vision, Mission, & Core Values
    • Members Policies
    • Bylaws / Rules & Regulations
    • Cooperative History
    • Seven Cooperative Principles
    • Capital Credits
    • Rates
    • Forms
      • Auto Pay
      • Apply for Service
      • Budget Billing Plan
      • Light Outage Form
      • Prepaid Agreement
      • Request for Donation Form
    • Employment
    • Contact Us
    • Directors and Consultants
  • My Home
    • Why Is My Bill So High?
    • Energy Savings
      • Energy Saving Tips
    • Office and Payment Locations
    • Payment Options
    • Residential Budget Billing
    • Transfer Service
    • Smarthub Signup Instructions
  • My Business
    • Energy Saving Strategies
    • Sector Reports
    • Technology Applications
  • Outage Map
  • Products & Services
    • Co-op Connections Card
    • Air Source Heat Pumps
    • Geothermal Heat Pump
      • Heat Pump Rebates
      • Certificate of Installation
    • Water Heater Energy Efficiency Program
      • Water Heater Rebate
    • Compact Fluorescent Light
      • CFL Color
    • TESCO
      • Surge Suppression - Information Request
  • Community
    • Economic Development
    • Youth Programs
      • Youth Tour Information Request Form
    • Kansas Country Living
    • DS0 Scholarship Program
  • Renewables
    • BioMass
    • Geothermal Energy
    • Hydrogen
    • Hydropower
    • Solar Energy
    • Wind Energy
  • Safety
    • Education
    • Phone Scams
    • Safety
      • Electric Shock Safety
      • Energy Theft
      • Flood Safety
      • Generator Safety
      • Holiday Lighting Safety
      • Inside Safety
      • Outdoor Safety
      • Hot Weather Safety
  • 4KW Solar
  • Capital Credits
  • Contact Us